Resolved -
The Desjardins AccèsD connection has now stabilized. We continue to develop and finalize the Desjardins AccèsD(NEW) in-house connector. If users have issues, we recommend to use the newly made Core Desjardins connector. Please do not hesitate to contact us at
hello@wealthica.com for support.
Jun 4, 10:56 EDT
Monitoring -
Our provider has resolved the issue with the Desjardins connector. Thank you for your patience and understanding. You may need to re-connect by entering your credentials in order to sync. Please do not hesitate to contact us at
hello@wealthica.com if you have any issues.
We continue to work on our own connection which is still available in the Dashboard as Desjardins AccèsD (New). We plan on migrating all users to this new connection some time in the future.
May 25, 10:45 EDT
Update -
Our provider has updated us on the status of the issue with the Desjardins connector. Our provider’s ETA for a resolution is on May 28. We have decided to publish our in-house ⌾Core Connector which you can add through the web app by selecting Desjardins AccèsD (New). Please do not hesitate to contact us at
hello@wealthica.com if you have any issues.
May 21, 16:07 EDT
Update -
We have completed the initial development of our in-house Core connector for Desjardins AccèsD. At the current moment transactions are not available yet through this connector. We are currently rolling out beta testing to validate the connector. Please reach out to us at
hello@wealthica.com to try out the new Core connector.
May 19, 15:15 EDT
Update -
Due to the complexity of the issue, our provider is still working on the reported issue. Currently the tentative ETA from our provider is 5/21. Concurrently, we are working on a connector for Desjardins made by Wealthica. Our own connector is not yet ready for production but we are working on alternative resolutions to reestablish the connection with Desjardins in a timely manner.
May 18, 10:43 EDT
Update -
Desjardins connections are currently failing with a UAR error due to the Desjardins website introducing a new splash page.
Our provider team is working on this issue to handle these changes, and the problem should be resolved completed by 5/18 tentatively.
May 17, 13:04 EDT
Identified -
We've identified an issue syncing with Desjardins Online Banking (AccèsD). This issue has been reported to our upstream provider who is providing the connection to Desjardins.
May 17, 09:43 EDT
