This issue has been resolved and access to the API has been fully restored.
Around 2:15PM we experienced an issue with our database that caused a major performance degradation. This quickly snowballed and rendered our main database completely unavailable under extreme load. This issue was quickly escalated to our database provider while our team deployed a change to the infrastructure.
The Wealthica Dashboard remains impacted and will be tracked in a separate incident.
Jan 13, 17:50 EST
This issue has been resolved. We're still monitoring the situation and will provide an update in an hour.
Jan 13, 16:00 EST
Our API is recovering. We're continuing to monitor the situation and will post an update in the next 15 minutes.
Jan 13, 15:12 EST
We've identified a major performance issue with our primary database. A high number of API requests are failing and the Wealthica Dashboard is also severely impacted. Our team is working on this issue and we will post an update in 15 minutes.
Jan 13, 14:45 EST
We are currently investigating this issue.
Jan 13, 14:15 EST